You’ll find a new episode each week – focusing on mindset, people and methods – that will help you take action, improve your understanding of the people around you, challenge your ideas and make you a better digital professional. I’m lucky as I get to welcome amazing guests on the show, including CX pioneers, marketing specialists, coaches, digital experts and more. And… for each episode, you’ll find the key takeaways to make sure your action plan is clear!
The ultimate list of questions to finally understand your customers.
Which book do you need to grow as a CX manager?
Ace your Customer Journey with a practical guide for real-life problems.