Amélie Beerens
Taking new missionsContact

Consulting

I stay for the part most consultants leave before.

I take the workstream and run adoption until the number moves.

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Amélie Beerens standing with her hands in her pockets, smiling at the camera, in front of a mesh wall.

Three doors, one way of working.

You pick the door. I bring the rest.

  1. 01

    The number that isn't moving.

    The launch happened, the dashboard is green, the floor disagrees. I find the lever, pull it, and run adoption until it shifts.

    Your people are the experts in their work. I read your data and their know-how with what I know about making adoption actually happen, and I name what nobody inside can see anymore. Then I act: I pick the lever and pull it with your teams, on the floor, until the number moves, not until the go-live date.

    What changes

    The number moves.

  2. 02

    The program that stalled on politics.

    Works council, friction across teams, a steering committee running on fatigue. I take the workstream and get decisions instead of updates.

    That's my terrain. I take the workstream and hold the room: I read who needs what, I bring the opposing camps to the same table, and I get the decisions out that everyone has been waiting for. You keep your energy for the decisions only you can make.

    What changes

    The decisions stop waiting.

  3. 03

    The investment that has to pay.

    The board bought a story: AI, a new platform, a new operating model. Whether it pays depends on who owns it once the launch is over. I build that ownership with the people whose work changed.

    You invested, you launched, and the results aren't showing. Nothing was built underneath: who owns it now, how the work changes around it. That's where I start. Names on the ownership, the operating model redesigned with the teams who use the new tool, and the proven methods that make an investment land, not another framework.

    What changes

    Nobody carries it alone.

Working with me

What stops being your problem.

Senior means you don't have to manage me. Here is what that looks like in practice.

  1. First

    I diagnose before I build.

    A survey built for your question, face-to-face interviews, the numbers and the stories read together. No plan before I know what is actually happening.

    You get Priorities you can act on.

  2. Then

    I take action on whatever you've been sold.

    A methodology, a model, the deck from the last firm: I don't bring another one. I use every proven method that fits to make yours work on the floor.

    You get Your investment, finally moving.

  3. Throughout

    I run the workstream.

    The follow-ups, the alignment between teams, the steering committee prep.

    You get Decisions to make, not activity to read.

  4. Before it reaches the room

    You hear the resistance first.

    The works council about to hear it second-hand. The team that nods in the meeting and resists on the floor. I surface it early and treat it as an adoption problem.

    You get The answer before the steering committee asks.

Things move while I'm still in the building.

Work with me

Two ways in.

  • A workstream, on a daily rate.

    I take a workstream inside your CX or transformation program and run it, on site where the work is. The rate depends on the length of the assignment and the responsibilities I carry.

    From €800 a day excl. VAT.

  • A fixed-scope package.

    When the scope is clear from the start: a defined result, a fixed price.

    From €5,000 excl. VAT.

Contracted directly with your organisation, or through the consulting firm or partner you already work with.

Looking for coaching rather than a program? That's a different room: Brazen Leaders.

Before you ask

The questions that come after the price.

Short answers you can repeat to your boss.

Before you forward this

If we meet tomorrow

Tell me what's not moving.

I read every message myself.

Not ready to write? Read how I think.

Amélie BeerensSenior CX & Transformation Consultant

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