If you’re leading people—whether that’s a team, a business, or both—you already know the tension: deliver results, stay human, don’t burn out.

Leading people is its own full-time job.

You’re building vision, managing expectations, and trying not to lose yourself in the process.

Here’s the good news:
There’s a smarter way to lead—and that’s exactly what we build together.

Hi there, welcome. I am SO excited for you to be here!

And somewhere in the mess of KPIs, meetings, and change decks, you’re the one asking real questions about how people feel.
About what makes work work.
The result?
You’re creating change in a system that resists it—daily.
No wonder it’s exhausting.

You’re leading cross-functional teams.
Managing complex projects. Juggling expectations.
Trying to be strategic, human, and high-performing—all at once.

You might think… “Am I the only one who cares about people here?”

You don’t need to work harder.
You need a smarter way to lead.
It’s time to lead differently—because the way we work is failing the people doing it.

so what gives?

I’m Amélie—CX/EX strategist and leadership coach.
For the last 15+ years, I’ve helped leaders rethink how they work, lead, and build systems that support performance without draining people dry.

You care deeply. You want to do meaningful work.
But when everything’s moving fast and breaking people in the process…
Even the strongest leaders get stuck.

That’s where I come in.

Frustrated by the pace? Yeah. Me too.

Over the past decade, I’ve seen it everywhere—businesses obsessed with customer experience while burning out the people meant to deliver it.

The future of leadership isn’t just customer-centric.
It’s human-centered designed—for clients, for teams, and for you.

Obsessing over your clients is not enough anymore.

Ambitious leaders in CX, tech, and creative industries are done being told to “just push through.”

You’re already working with integrity, thinking long-term, showing up for your teams and your customers.

And yet—you’re still expected to fix broken systems while pretending it’s business as usual.

I work with leaders like you to unlearn the survival tactics, stop overdelivering, and build influence that’s actually sustainable.

So you can drive bold change—without burning yourself down in the process.
Because transformation shouldn’t cost you your energy, your confidence, or your joy.


Because the way we lead today? It’s not sustainable—and it’s not working.

This is why coaching matters!

THIS is why I do what I do…

LISTEN TO THE LATEST EPISODE

I work with ambitious leaders ready to stop micromanaging and start building leadership systems that actually support creativity, trust, and execution.


Real change isn’t about tools. It’s about how we show up to lead.

Most leaders know what needs to change.
The harder part is getting people aligned, moving, and thriving—without losing momentum or their minds.

That’s why I keep showing up:
To share smarter ways to lead—through my podcast, newsletter, and 1:1 coaching designed for bold, people-centered transformation.

🎙 Brazen Leaders – The Human Edge

📩 The Leader Attitude newsletter

🧭 Mentorship that brings clarity, confidence, and results


Mindset, collaboration and execution

The real leadership challenge?

WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS WHY THIS MATTERS 

Because people-first leadership is the only way to build businesses that work—for real humans.


I started in digital 15 years ago—as a project manager obsessed with the pace of change and the human messiness behind it.
Every company, every transformation, showed me one thing:

💡 Success doesn’t come from knowing the answers. It comes from building systems that adapt—with people in mind.

From tech to CX, I’ve worked across sectors and strategies—but it always comes back to the same truth:

We’re designing for people. And we’re leading through complexity.

That’s why my work focuses on transforming how we collaborate, not just what we deliver.
We don’t need more productivity hacks—we need more clarity, trust, and courage in the way we lead.

True innovation doesn’t come from speed.
It comes from space, energy, and brave decisions made with people, not just for them.

Collaboration isn’t soft. It’s your edge.

I believe in bold action.
But I know the real power is in building cultures where trust, clarity, and agility drive innovation.

Because when your people thrive, your strategy does too.

I’ve worked with decision-makers across 20+ companies, helping them design and deliver digital growth without burning their people out.
My work lives at the intersection of strategy, systems, and bold leadership—and it’s built on one belief:

You don’t need another framework.
You need a way of working that actually fits you—and works for your team, too.

What I’ve learned after 15 years in CX, consulting, and leadership coaching

What my experience has taught me…

And yes—I fully support being human.
My favorite part of leadership?
People. People. And… people.
That includes the quirky, curious, ambitious side of you that’s tired of “playing it right” and ready to lead in a way that’s fully yours.

But wait…
There’s more!

I bring sharpness—with heart.
I’m not here to play a role. I bring edge, humor, and radical honesty—so we get to the real work faster.

I make it real, not theoretical.
This isn’t mindset fluff. It’s about making real decisions that serve your goals and your people.


I’ve worked inside companies, not just beside them.
I know the pressure of internal politics, legacy systems, and performance targets—and how to lead through them.

I integrate coaching + CX/EX strategy.
Because no spreadsheet or org chart ever fixed a leadership problem on its own

My approach? It's bold, human, and built to last.

And here’s the part most people skip:

Mindset isn’t about motivation. It’s how you show up, decide, and lead when things get hard.

Your beliefs. Your energy. Your ability to protect what matters.
That’s what shapes your leadership—and your career.

If you’re done feeling stuck—whether it’s in your role, your team dynamics, or your impact—this is your sign.
It’s time to focus on what really drives results: people, priorities, and bold decisions.

Let’s make leadership feel good again.

Ready to lead differently? Let’s make it happen.

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    You’ve done the hard work.
    Now it’s time to lead with clarity, confidence, and calm.

    Discover my 1:1 coaching offer

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