If you’re leading people—whether that’s a team, a business, or both—you already know the tension: deliver results, stay human, don’t burn out.
Leading people is its own full-time job.
You’re building vision, managing expectations, and trying not to lose yourself in the process.
Here’s the good news:
There’s a smarter way to lead—and that’s exactly what we build together.
You’re smart. driven. adaptable as hell.
You’ve navigated change, scaled your impact, and kept everything moving—even when it cost you energy and clarity.
But let’s be real:
Winging it only works for so long.
If you’re ready to lead with intention, not just reaction—let’s build the structure, confidence, and influence to make leadership feel like yours.
And somewhere in the mess of KPIs, meetings, and change decks, you’re the one asking real questions about how people feel.
About what makes work work.
The result?
You’re creating change in a system that resists it—daily.
No wonder it’s exhausting.
I’m Amélie—CX/EX strategist and leadership coach.
For the last 15+ years, I’ve helped leaders rethink how they work, lead, and build systems that support performance without draining people dry.
You care deeply. You want to do meaningful work.
But when everything’s moving fast and breaking people in the process…
Even the strongest leaders get stuck.
That’s where I come in.
Over the past decade, I’ve seen it everywhere—businesses obsessed with customer experience while burning out the people meant to deliver it.
The future of leadership isn’t just customer-centric.
It’s human-centered designed—for clients, for teams, and for you.
Ambitious leaders in CX, tech, and creative industries are done being told to “just push through.”
You’re already working with integrity, thinking long-term, showing up for your teams and your customers.
And yet—you’re still expected to fix broken systems while pretending it’s business as usual.
I work with leaders like you to unlearn the survival tactics, stop overdelivering, and build influence that’s actually sustainable.
So you can drive bold change—without burning yourself down in the process.
Because transformation shouldn’t cost you your energy, your confidence, or your joy.
I work with ambitious leaders ready to stop micromanaging and start building leadership systems that actually support creativity, trust, and execution.
Most leaders know what needs to change.
The harder part is getting people aligned, moving, and thriving—without losing momentum or their minds.
That’s why I keep showing up:
To share smarter ways to lead—through my podcast, newsletter, and 1:1 coaching designed for bold, people-centered transformation.
🎙 Brazen Leaders – The Human Edge
📩 The Leader Attitude newsletter
🧭 Mentorship that brings clarity, confidence, and results
I started in digital 15 years ago—as a project manager obsessed with the pace of change and the human messiness behind it.
Every company, every transformation, showed me one thing:
💡 Success doesn’t come from knowing the answers. It comes from building systems that adapt—with people in mind.
From tech to CX, I’ve worked across sectors and strategies—but it always comes back to the same truth:
We’re designing for people. And we’re leading through complexity.
That’s why my work focuses on transforming how we collaborate, not just what we deliver.
We don’t need more productivity hacks—we need more clarity, trust, and courage in the way we lead.
True innovation doesn’t come from speed.
It comes from space, energy, and brave decisions made with people, not just for them.
Collaboration isn’t soft. It’s your edge.
I’ve worked with decision-makers across 20+ companies, helping them design and deliver digital growth without burning their people out.
My work lives at the intersection of strategy, systems, and bold leadership—and it’s built on one belief:
You don’t need another framework.
You need a way of working that actually fits you—and works for your team, too.
I bring sharpness—with heart.
I’m not here to play a role. I bring edge, humor, and radical honesty—so we get to the real work faster.
I make it real, not theoretical.
This isn’t mindset fluff. It’s about making real decisions that serve your goals and your people.
I’ve worked inside companies, not just beside them.
I know the pressure of internal politics, legacy systems, and performance targets—and how to lead through them.
I integrate coaching + CX/EX strategy.
Because no spreadsheet or org chart ever fixed a leadership problem on its own
If you’re done feeling stuck—whether it’s in your role, your team dynamics, or your impact—this is your sign.
It’s time to focus on what really drives results: people, priorities, and bold decisions.
Let’s make leadership feel good again.
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