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• Did you know? Customer-centric companies are 60% more profitable compared to companies that are not.

How’s the Digital Roadmap going in your company?

Take a new step towards the action and implement successful digital initiatives.

You have the ability to create a positive impact on digital transformation.

The digital roadmap for a company can seem overwhelming, I know.
Especially when the way it currently looks for you is ANYTHING but easy.

If you’re being honest, in order to now be a customer-centric manager, this happens every week:

• You spend hours & hours every week in meetings to discuss the multiple problems created by the different digital projects or various issues with vendors;
• You browse disappointing results dashboards, struggling to show encouraging results to your management. The website, the campaigns, the emails, the social media… they don’t convert or engage as they were supposed to;
• You push your team to take actions towards the numerous challenges you need to tackle as a team;
• You try to find your way through the massive amount of information and secret recipes for digital success;
• You do a ton of acquisition campaigns by the book and with solid agency recommendations but you’re simply NOT seeing the results;
• You have to justify the next budget needs while the last investment didn’t bring any encouraging results yet.
• And you are frustrated by all the technical constraints you meet along the road. Digital is supposed to be easy, after all?

You’ve tried EVERYTHING – training, choosing reliable partners, and even challenging the organization, but you still feel really ineffective and late to the infamous party of digital transformation.

The thing is…
it doesn’t have to be this way, my friend.

You can have successful digital initiatives, and less struggle, and CAKE, and eat it too.

I know because this is what I do, all day, every day.

Imagine you and your team build an intuitive website or a mobile app. You drive traffic every day on it, you convert and perform better. 

You create effective campaigns and gather a community around your brand or products… you’re even using the brand new CRM you trained in last year.

You figured how to be customer-centric and transformed the mindset of your team. They even take initiative now and are no longer afraid to try new things.

And you are not concerned about delegating the growing digital needs since the relationships with your vendors improved and your team’s knowledge base increased.

Well, this sounds like what you’re looking to reach, right?

These are the challenges I’ve helped over 20 companies across different industries to overcome already.

So let’s talk about how I can help YOU, too.

There are two ways I typically work with my clients:

• Digital Customer Experience Consulting
• Digital & CX Mentorship

The transformations and challenges brought about by digital projects are making everyone excited, as much as it can be uncomfortable.

For the last 10 years, I have been able to explore multiple types of structures plus numerous kinds of collaborations with very different profiles, and this made me grow as a digital consultant.

I’m very aware of what’s at stake in your organization and your career when it comes to digital.

I developed and sharpened my methodologies to ensure positive impacts when I join a team, in a very organizational way. I take action and share my knowledge whilst paying attention to creating a pleasant collaborative atmosphere.

My experience has led me to observe the multiple changes the digital phenomenon brings into our lives and how this gives mixed feelings to numerous managers and teammates.

I’m convinced methodologies and improved collaboration are keys to shape the innovation and the results.

My digital expertise, developed over hundreds of projects and through my practice as a collaborator working with the Business or Technical team, ensures a global comprehension of the context and thus the problems and their solutions.

Starting with quick fixes, ‘deduct by’ analysis is, most of the time, a very efficient way to start showing new results and bring fresh energy to a team. Of course, I’m no magician, and most of the challenges require more in-depth analysis, more decisive actions to bring about new best practices within a project, and a new collaboration dynamic within the team.

I just like to start to take action ASAP.

The proof is in the pudding, right?

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